Offer a Suggestion

This guide shows how you send an offer from any NUU app. At the end you have a pending offer in NUU Experience.

An offer is a suggestion. Use it when the product works, but you want it to work better. Use Report a Bug when something is broken.

Prerequisites

• You have a NUU account.
• You are signed in to the NUU app where you want the change.
• You can say the idea in one line, then explain it.

Open the offer form

Stay in the app that should receive the idea. Open your account menu. Choose the action that offers a suggestion.

The form names the app you are in. You do not pick a destination. If you are not signed in, the action is not there.

Write the idea

Give a short title. The title should say what you want, in one line.

Then write the details. Say what would change. Say why it helps you. Staff read every offer. Clear detail makes the queue faster.

You can attach a picture of the page. An offer does not attach a picture by default. Turn it on if the picture helps. Wait until the picture is ready before you send. If the picture fails, the text still goes.

Send the offer

Send the form. A short success message appears. The form then closes.

The offer is now pending. It belongs to the app you were using. NUU Experience stores it under your account.

If the app is not connected to NUU Experience, the send fails. Try again later, or tell staff. Do not send the same idea by mail as a workaround unless you must.

Confirm it landed

Open NUU Experience. Sign in if you need to. Open your offers. You should see the new row. It shows the title, the app, the pending state, and the time you sent it.

Open the row if you want to reread the body. You can leave a comment there if you have more to add.

Next Steps

• Follow Your Submission to watch the state.
• About Offers and Reports if you are not sure offer is the right kind.
• Read the Changelog to see how an accepted offer can appear as credit.